Repairs and Returns

Is your product in need of a repair? In order to complete your repair as quickly as we can please call us at 866-777-0733 or send an e-mail to us at service@naturevisioninc.com with your name, address, and phone number plus, tell us what the problem with your unit is. We will send you a Repair Authorization number. Please follow this procedure:

Please send your unit to: Marcum Technologies Attn Service center, 1034 McKinley St. Anoka MN 55303

Place the product in the original box if possible. Write the return authorization number on the outside of the box. Surround the product in newspaper or suitable packing material. Print or write your name, address, phone number and e-mail address and write down the problem with the unit onto a piece of paper and place it in the box. Seal the box with packing tape. Mail or UPS the box to us. You may want to insure the contents. If your product is not under warranty we will contact you with an estimate of repair charges. If you need to know the status of a repair please send an e-mail to service@naturevisioninc.com. We will respond with the status of your repair within 24 hours of your request. Or if you have not had your unit returned in due time call 866-777-0733